If you still cannot connect to your Synology NAS over the Internet via QuickConnect, please open a ticket on the Synology support page. This is to prevent your data from being compromised due to potential security issues. Note: Remember, to protect your data, it is highly recommended that you install the latest DSM version and updates (at Control Panel / Update & Restore). Follow the instructions in the image below. Follow the instructions in the image below.Įnable NTP service at Control Panel / Regional Options / NTP Service tab / check Enable NTP service to sync time with an NTP server. If so, check your firewall and auto-block settings. Temporarily disable your DSM firewall and auto block to see if your Synology NAS becomes QuickConnect-accessible. Read the full article How To Set Google DNS on Your Synology Nas and How To Set CloudFlare DNS on Your Synology Nas. Consult your ISP if you need the DNS to be configured otherwise. 2 You will see your QuickConnect ID in the QuickConnect Info section. Manually configure the DNS server 8.8.8.8 and 8.8.4.4 (both Google DNS) at Control Panel / Network / General. Cloud Station is a file sharing service that allows your DiskStation to become a.Disable and then re-enable QuickConnect at Control Panel / External Access / QuickConnect.Once this issue is solved and the QuickConnect service is working properly again, you can disable remote access and set it back to its previous state. Temporarily enable or re-enable remote access at Support Center / Support Services. The result 'Invalid QuickConnect ID, or Synology Drive SErver has not been enabled in QuickConnect settings.' I've checked to confirm it is enabled Also, woudl the QuickConnect ID be invalid if I can use the QuickConnect link to log in from my web browser Thanks for any help.If the services have been properly enabled but QuickConnect is still not working, you can try the following methods to troubleshoot this problem: Check to see if the problem is in progress right now. If you already have a Synology Account, enter your account information. Enter the required information and click OK. If you do not have a Synology Account, click Log in to or register a Synology Account. Why can’t I connect to my Synology NAS over the Internet via QuickConnect? First of all, test if all Synology Service Statuses are still online. Set up QuickConnect Go to Control Panel > QuickConnect. Make sure it is easy to remember, so you will be able to access your Synology NAS anytime. If you are registering a new account, specify a new QuickConnect ID.Check Enable QuickConnect then type in your own QuickConnect name in the QuickConnect ID field.Go to Control Panel / External Access / QuickConnect.Please Support My work by Making a Donation. How do I access Synology QuickConnect? Follow the instructions in the text and image below. You can find a better explanation in my article What is QuickConnect. First of all, what is Synology QuickConnect? QuickConnect is a Synology service that makes it easy to connect to your DiskStation from anywhere.
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